MyGreatLakes (Great Lakes Educational Loan Services, Inc.) is one of the largest student loan servicers in the United States, appointed by the U.S. Department of Education to manage federal student loans.
Its official role is to provide support to borrowers by helping them understand and manage their federal student loans throughout the repayment process.
MyGreatLakes is responsible for servicing federal student loans, including Direct Loans, Federal Family Education Loan (FFEL) Program loans, and other loans managed by the U.S. Department of Education.
The company is contracted to assist borrowers with loan repayment, consolidation, and other account services.
Through its official online platform, mygreatlakes-studentloans.com, borrowers can: View their loan details, including balances, interest rates, and repayment status. Set up online payments, enroll in auto-pay (auto-debit), and track payment history.
Explore different repayment options, including income-driven repayment plans. Request deferment, forbearance, or loan forgiveness options, such as Public Service Loan Forgiveness (PSLF).