What to do when you have missed your Southwest flight? According to the Southwest missed connection policy , you will either be given the option to schedule a new ticket or receive a refund or replacement. You are eligible for Southwest missed connection compensation if you missed your connecting flight as a result of an airline error, such as a malfunction or technical difficulties. Depending on the severity of the delay, this compensation may take the shape of services or monetary advantages. If not, the airline will try to place you on the next available flight. If you miss your flights, you will also have the choice of cancelling or rebooking a new flight. Travelers with refundable tickets may also request complete refunds.
