Welcome to Inkbunny...
Allowed ratings
To view member-only content, create an account. ( Hide )
Jdog84

Can't reset Tumblr password [Edit : Both my accounts]

by
On my main tumblr accountNow both my accounts, I cannot reset the password.

1. I click to reset password, then get email from tumblr
2. Click the link to reset password from the email from tumblr
3. Enter new password twice and the code from Google Authenticator

I then click "Set new password" and get the following error :

"Sorry, we had an error when trying to save your password. Please try again."


Also tried contacted support about it, even with a screenshot and got this back :

-----------
Hello,

Thanks for reaching out!

You can reset your password here:
https://www.tumblr.com/forgot_password

You can get more information on regaining access to your account here:
https://tumblr.zendesk.com/hc/sections/205835808-Accoun...

If you lost access to the registered email, reach out to your email provider to see what they can do.

Please note for the security of all our users, we do not release account information.

Thanks again,
Seth

Viewed: 4 times
Added: 4 months, 3 weeks ago
 
New Comment:
Move reply box to top
Log in or create an account to comment.