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Credit Card fee drops to 3%

It's great to see so much excellent work being uploaded for Print and Digital sales!

We're always trying to find ways to encourage customers to buy artists' work. So as part of that effort we've dropped the fee charged to customers for using Credit Cards via Alertpay from 8% to just 3%. This does not affect the amount of money artists make per sale.

We're working hard to get other payment methods included asap, so customers have more than just Alertpay to choose from.

Hopefully we'll have more news about that soon!

Starling
Viewed: 116 times
Added: 8 years, 5 months ago
Site News Item: yes
 
saintajax33
8 years, 5 months ago
Awesome :3
markwulfgar
8 years, 5 months ago
yey it'd be awesome XD
markwulfgar
8 years, 5 months ago
cuz alertpay fees are like huuuge to withdraw money XD
starling
8 years, 5 months ago
It depends where you live. Bank transfers to and from Alertpay in the US are only 50 cents! That's not huge.

But places like Argentina (for a random example) cost $5 each time. For those countries where the cost is high, it's best to wait until you have a larger amount to deposit or withdraw.

https://www.alertpay.com/info/Fees.aspx
Shokuji
8 years, 5 months ago
Oh neat! =D 3% is much better, but doesn't that mean that IB makes less per sale? >_<;

Also what's up with AMEX purchases? Did you ever get a reply?
starling
8 years, 5 months ago
I'll let you know! I'm pretty sure Amex has worked for us in the last few weeks.
Shokuji
8 years, 5 months ago
You totally didn't reply to my first question. ;_;
GreenReaper
8 years, 5 months ago
Yes, Inkbunny would make less, but we hope people will spend more as a result, in which case both Inkbunny and the artists win.
starling
8 years, 5 months ago
Oh! Yeah, what GR said. We make 5% less now. Aren't we nice? XD But we try to do everything we can to encourage purchases, even if that means we lose cash to start with before sales really pick up.
Swampwulf
8 years, 5 months ago
Yeah, I've made it all the way to the 'finalize' button then canceled the purchase due to the 8% surcharge and the shipping being close to 25% of the cost of the items.
starling
8 years, 5 months ago
Shipping will depend entirely on the number and size of items. There is a limit of 2 per package for the two largest print sizes, and 30 per package for the smaller two sizes. Customers outside the US will pay more too as we currently have only one print provider and they are US based.

Each package costs about $6 to send, regardless of how many prints are in it. So if you only buy one or two prints, it will seem a very high percentage of the overall cost. But this is true no matter where you buy prints. Buy more at once and you save on shipping!

I compared our shipping costs to sample orders I made at http://redbubble.com/ (an example competitor) and we're cheaper most of the time. We also beat them on basic print price by a mile.
Swampwulf
8 years, 5 months ago
So why was I going to be charged ~$18 for 4 posters, one of each size of the 'Jesse' print, by Wolfblade?
It was a complete deal killer on top of that 8% surcharge for $40+ worth of posters.
Shokuji
8 years, 5 months ago
It's probably something to do with how they package them. I've already ordered one set of prints (small ones) and they were well protected. =3
Swampwulf
8 years, 5 months ago
Nice to know they're well packed, but at that cost, I'll probably end up just donating to Artists or just browse hi-rez digital stuff.
I like hard copy stuff, but not when shipping cost more than some of the products I'm purchasing.
Shokuji
8 years, 5 months ago
That is certainly an option. Though I'd shop around and see what kind of prices other people charge. You never know, it may not be so bad here. =3 Plus don't forget that each sale not only helps the artist, but Inkbunny too! =D
Swampwulf
8 years, 5 months ago
I don't have a problem with the price that the artists are charging for prints.
My issue is that, buying four prints ended up having over $20 of shipping/handling added to the cost, literally half the cost of the prints themselves.

also: IB takes a percentage of direct donation to artists, so I'll still be supporting the site financially.
starling
8 years, 5 months ago
Sadly that's how it is no matter where you buy. Even an 8" x 11" would only just fit in a priority mailer for $4.95 for one lousy cardboard envelope. ;.; So USPS or whatever shipping company each site uses are to blame if the costs seem high.
Swampwulf
8 years, 5 months ago
Not a matter of 'blame', Starling.
It's a matter of 'I decline to pay that much for shipping. Period.'
Shokuji
8 years, 4 months ago
Sounds like you should just pool all the prints you want together and buy them all at once. It will still have a shipping cost but will be lower than if you purchased in smaller quantities. ^_^;
Swampwulf
8 years, 4 months ago
Yeah, well, it still feels like I'm paying pretty much three times the shipping.
I doubt that I'll use the printing service here and just stick with digital stuff and direct donating.
Shokuji
8 years, 4 months ago
One thing to keep in mind is that you can order up to 30 page sized prints (or smaller) that will only cost $6 in shipping. ^_^; So you can order the crap out of those and hardly have to pay any shipping at all on them. =D
Swampwulf
8 years, 4 months ago
How many people are going to bother to 'save up' so that they can buy 30 prints at once?
Shokuji
8 years, 4 months ago
Maybe not 30, but how about 5 or 10? I think $6 shipping for 5 prints is pretty good, so getting even more prints shipped for the same price is a pretty good deal. =3
starling
8 years, 4 months ago
We just re negotiated shipping, so now it's a flat rate of about $6 to the customer for up to 15 items of any size per package! That's pretty good for any site you'll find on the net.
Swampwulf
8 years, 4 months ago
Dude! Uh... O.K... now I want you to imagine me winning the Lottery! Think of that *very* hard.
At this point I'm pretty well convinced that you can do anything you set your mind to. XD
Wolfblade
8 years, 4 months ago
See that glow from his fingertip? That's >magic.< It's the only explanation for why he can do all this stuff. XD
starling
8 years, 4 months ago
Weeell the Rabbit Valley guys are very good to me. XD I cheated and asked reeeeally nicely. Also we're all squashed in the corner over here. ;.; I need to do something nicer with super-nested comments.
Swampwulf
8 years, 4 months ago
*smiles toothily down at you as you get squished up against him and notes that that's not a mouse in his pocket*
starling
8 years, 4 months ago
I didn't think it was a mouse, sir! I thought maybe it was an extremely well fed weasel at least!
starling
8 years, 5 months ago
Yeah that makes sense! Just as I said. If you ordered one of each size then that means you needed three packages: The two smaller sizes could fit in the one package (max 30 prints per one package for the smaller two sizes, they can be packaged together) then $6 each for the packages that hold the big print sizes (the two bigger sizes have their own special shipping containers). So in total, 3 packages at $6 each is $18.
Swampwulf
8 years, 4 months ago
*nods*
One order, three shipping charges.
Gotcha.
starling
8 years, 4 months ago
And of course, we just fixed that! It's much simpler and cheaper now! We'll be announcing the new pricing Sunday some time.
Shokuji
8 years, 5 months ago
*didn't read starlings reply and basically said the same thing, so he deleted it*
TwoTails
8 years, 5 months ago
Uh, but I thought Alert pay doesn't allow non members- or even AP starting members to pay via credit card unless you have the pro personal account?
My concern is how can anyone buy from us if practically no-one has an alert pay account, their faq has conflicting info.

Also, need to know if the alert pay account name would show up on the bank deposits, credit transactions and such? (because sometimes companies bitch about not having your name in the transactions.)
starling
8 years, 5 months ago
All you need is the most basic account. The limits on using credit cards are for Merchants only (like Inkbunny!). The credit card restrictions are for Merchants processing credit cards. Because we do that on behalf of the artists, it means that artists and customers don't need to worry about all that while Inkbunny is being the middle-man.

We'll be adding an Alertpay FAQ soon to explain things better because, frankly, Alertpay have an utterly confusing site.

Your name only shows up on the receipt we receive for your payment to Inkbunny. No one on the site can see that name. All artists see is that a sale was made and which Inkbunny username made it. If you are logged in as a Guest when you make the purchase, then they don't even see your IB username.

When artists are paid by us, they just get one amount of money with Inkbunny as the sender, so again your name is never shown to them in the whole transaction.
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