Many of our international customers have been having trouble having orders shipped to them. While they are able to select a shipping service, they are not able to select Priority Mail Flat Rate - only Priority Mail International. This charges them $40-$60 for a single package, which is way, way too much. It only costs us $25 to send our dakis anywhere in the world!
We are working on getting this problem solved, but the problem is with the US Post Office itself, and we are making slow progress.
Therefore, we want to make absolutely sure everyone knows that we will refund ANY overcharges made by the postal system. Several of our customers have already received such refunds, without having to ask, when we became aware of this problem.
We value our customers and will do what we can to keep our shipping costs fair and reasonable!
6 years, 2 months ago
06 Feb 2013 04:04 CET