These last 3 weeks has been... pretty frustrating.
So back in March, I was playing with my VR Headset, the Meta Quest 2. I noticed when playing with it, my Right Controller's stick was becoming all jittery. It jitters to the left, every time I move it. Its like a worse-case Joy-con Drift! Last week in April, I had enough and I wanted to get it fixed. Now because I got a Extended Warranty back in 2023, it was still under warranty till August this year, so I won't to need to pay to get it fixed. I bought it from Walmart, so I contacted them about it, they had me going to a site called 'Asurion' which is what they used for their warranty and shipping issues. We got it all packed up, labelled and delivered to Meta through UPS. Now all I do it wait...
2 Weeks Later... No mention or word about my Headset. I was getting worried that they never got it, so I contacted Asurion again about it and why I haven't gotten an update on it. They re-confirm its me and then told me 'They Disposed of it.' ... .... What!? Yeah... So because Meta had Discontinued the Quest 2, they decided to Dispose of the defective system. But... There was NOTHING wrong with the Headset! It was only the controller! The controller was damaged, not the Headset myself. So without My permission, they disposed of it and told me they will send me a check for the refund. (The Base Price only. Doesn't include warranty and Taxes) So I wait again...
2 Weeks Later again... Nothing. No word. No email. So I call them AGAIN. Re-confirm its me, and they told me I had to Fill a Claim Form. (Which I already did!) So I had to do that AGAIN or else they can't send me the money. So now I got that all done and I have to wait 10 more days for the check to come in... for something I DIDN'T WANT DISPOSED OF!
So what can I do now?... *Shrug* Buy a new one... But this money I'm getting, its not going to be enough to let me Buy a Meta Quest 3. No Replacement, No compensation, No discount. So now I have to fork over $300 more dollars to get myself the Meta Quest 2, even though I was fine with my Quest 2. Its so frustrating.
So take it from me. If you have a damaged system and its discontinued, DON'T SEND IT TO THE DEVELOPERS TO FIX IT. They'll destroy it and give you the money back to force you to buy the new version. Its sleazy and stupid.
This was a month of frustration and no VR.
I guess no time like right now to mention that my commissions are opened. You can find more details Here: https://tails230.carrd.co/#tos I also have a Kofi as well if you want to give me some tips. You're not obliged to, but its always appreciated~<3 https://ko-fi.com/chriskitbondie
Moving onto lighter news, I finished dumping some of my artwork I finished and haven't posted yet! Thank you everyone for your favs and the comments. It gives me the motivation to continue drawing for all of you! ^.^
Thankies for listening to my little tantrum. Hope all of you are having a better Month! ^^ Until next time!
