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Upload Speed/Disconnect issues fixed


It's been a short week for Inkbunny, with us being offline for half of it! Thank you to everyone for being patient. The downtime was absolutely necessary and was worthwhile in the end.

Upload Speed/Disconnect Issues Fixed

As most of our regular users would have noticed, we were offline for 4 days starting last weekend.

The downtime was essential to fix ongoing issues many users were having with slow or unstable uploads.

We are happy to say that the Upload problem has been fixed!

We were able to prove to our hosting provider that even with a totally reinstalled server and no Inkbunny software on it, the issue was still occurring. Once we proved it was their fault, they then investigated the network equipment and found a problem that has since been repaired.

Users are now reporting fast and stable uploads for large files. Please let us know if you experience any ongoing problems.

Software Updates

We managed to get a bunch of development work done while we were offline. We are now up to Inkbunny version Beta 38.

*  Fixed: Upload speed and disconnect issues some users were experiencing have now been fixed.  Apparently it was a faulty router.

* Fixed: Incorrect animated gif optimisation settings were causing some animated icons to be rejected as "too big to upload" even when they were within the size limits.

* Fixed: You can now reply to comments on your own items, even if the comment is from someone who has banned you. Normally you cannot reply to comments anywhere in the system that are by someone who has banned you.

* Fixed: A whole bunch of security improvements were made to our code.

Happy holidays!

Viewed: 242 times
Added: 11 years, 4 months ago
Site News Item: yes
11 years, 4 months ago
Nice! Hooray for the moments where you get to prove that you know the problem isn't your fault. ;)
11 years, 4 months ago
Very cool! =3 Thanks again for your work. ^_^
11 years, 4 months ago
You guys are still ahead of the game compared to "the other site"... :) Keep it up! :)

11 years, 4 months ago
Sorry, uploads are not fixed.  It takes the better part of an hour trying and retrying to upload an under-200/over-50 kb picture (ie. not even a quarter of a megabyte).  The upload starts at .01 or .02 mb, waits a bit, jumps to .04 or .05 (rarely to .07), then nothing happens until I get this:
" ERROR: Received cancellation request or didn't receive response from browser within timeout limit. Some files may have been uploaded successfully. Stopped uploading on file 'xxxxx.xxx'. That file and any after it in the zip were not added.

I know I've got a successful (if rare) upload if it creeps up .01 mb by .01 mb instead of jumping to .04 or .05.

Windows XP SP3, Firefox 3.6.13 (using the IE tab plug-in) over an AOL dial-up connection.
11 years, 4 months ago
At least that error you are seeing is not the total network reset error that most users were getting. That's the one we fixed and which had nothing to do with Inkbunny itself.

That error you quote is one returned by the Inkbunny software. You're using dialup, but what is the maximum upload speed?

Often the upload speed is very very low on dialup. In which case we might need to code a special uploader for that situation. If your upload speed is too low, our upload progress tracker might not get a response for several seconds and think you closed the upload window, which is what then causes that error message to appear.
11 years, 4 months ago
If I'm understanding the situation right, it might be as simple as an "I use a dial-up connection" checkbox to enable a much higher timeout limit.
11 years, 4 months ago
How would I determine my upload speed?
11 years, 4 months ago
Try Speedtest? It's probably going to be about 2.5k/sec upload maximum, maybe 5k/sec download.
11 years, 4 months ago
Thank you.

Download: .04 Mb/s
Upload: .09 Mb/s
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