Edit: This journal is now locked and applications are closed. See a summary of the initiative so far at the bottom of this journal. Commenting is now locked.
In 2020 Inkbunny performed its first additions to the staff in nearly a decade, adding three community moderators to the staff through a process that ran from September 2020 to May of 2021 before final selections were made. The results of these additions have been overwhelmingly positive, driving down average ticket response time significantly and cutting ticket backlog to a fraction of its original high. We've been happy with the results, but mindful of the idea that we would need to do additional recruitment sooner than later.
The original process was performed on approximately twenty candidates that had over the years offered assistance to Inkbunny in some form or another. We solicited information on their skillsets and backgrounds and compared with their history on the site itself to narrow down to a much smaller group to move on at each stage, finally selecting three user to advance into shadowing and eventual placement as Community Moderators.
Today we're looking to solicit applications more broadly than the previous run. We know from feedback following the original run that there are a number of people out there interested in assisting with Inkbunny who had not expressed it before we closed out our process and ran through it. Additionally, as a result of policy changes over the last several years we have workload that necessitates more assistance than we accounted for when we made those changes.
Inkbunny is entirely volunteer run. There is no compensation involved for its operators. As a result, we make no explicit demands of your time as staff. We ask only that people give what time they're able, when they are able, and contribute to discussion when possible. There is a possibility that roles on the site or access to information may be restricted if someone is particularly inactive over a long period of time, but there is no penalty associated.
Likewise there is an expectation that staff members be mature and at least somewhat professional in their interaction. A majority of Inkbunny's staff is nearing or at least forty years old, and Inkbunny is a site designed by adults, for adults. Especially in staff to staff interaction which can at times become contentious when discussing policy, it is important to remain level headed and treat others with respect.
We do not have an explicit language requirement, but all internal communication is performed in English. English is a second language for several staff members. Proficiency in other languages is definitely a plus.
A large amount of our current workload centers around the moderation of AI generated works. A technical background and at least cursory knowledge of AI work will be helpful in moving forward. More in-depth expertise may be weighted in the process.
While we are soliciting applications broadly for this run of the process, we still expect to select a very limited number of candidates from this run. We expect that we will re-run this process in the future as the need arises, or as people feel the need to step back from their work.
If you're interested in applying to moderate Inkbunny, please send me (Kadm) a private message titled
"Inkbunny Staff Recruitment 2024" indicating as such and we will document it. This initial application does not need to contain significant information. We will leave the applications open for approximately two weeks (ending March 30th, 2024 at 8PM CST), after which we will close out the list of applicants and begin selecting people to move forward in the process. We will solicit more information from those selected in the second stage of the process. There will be limited or no responses to messages sent until we move to the second stage. All users that apply will be notified whether they are selected to move forward in the process or not.
Edit: Thank you everyone who took the time to participate, both in the discussion and by applying to help moderate Inkbunny. As of closing we have received ninety-one applications, exceeding the number we originally expected to receive (approximately eighty).
Now that applications have closed, we will take some time to evaluate the pool of applicants based on their activity on Inkbunny (including how often they use the site, what they use it for, and how they interact with others), along with previous contributions in terms of Support Tickets. Once we have completed this, we will contact all applicants to inform them whether or not they'll be progressing to phase 2 of the recruitment initiative. We expect to progress twenty applicants to phase two, and eventual selection following phase 3 will be no more than five applicants.
Please be understanding that while we intend to grow, we intend to do it slowly and in such a manner that we ensure there are no growing pains with bringing on new staff members. This process is designed to be thoughtful and thorough. If you are not selected in this process, please do not take it personally. There are a large number of motivated individuals interested in the position, and this will not be the last time that we solicit for new staff. We will re-run this process in the future and invite anyone not selected at this time to re-apply at that time.
If you have questions or comments feel free to reach out via Support Ticket.
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15 Mar 2024 13:57 CET
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