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SALTORII

Tablet not working :(

I don't know what to do my tablet suddenly stopped working. I bought a new one just over christmas because this happened to my last tablet but I did nothing to it? It was working find yesterday. The wireless USB registers and it turns on it just wont recognize either of my two tablet pens and I have 3 cables to plug it in and it doesn't even register... It hasn't even been a year. this is the Intuos pro its meant to be the best it's so fucking expensive just for it to not work and Wacom never get back to you when your tablet doesn't work. I don't know how to contact anyone about the warranty. We use the same tablets at unviersity and they work fine for years but I've had TWO that have broken like this in ONE YEAR. I'm livid. I don't know what to do I cant afford a new one and they dont report back to me about repairs. I hate wacom theyre such a shitty company for the only one making tablets.
Does anyone know anythign I can do?
Viewed: 12 times
Added: 7 years ago
 
chacumera
7 years ago
any luck looking for solutions online?
SALTORII
7 years ago
nothing i google even comes up with this problem.
HylianBelmont
7 years ago
Well shit. There's always something going wrong.
DepravedDark
7 years ago
Aw man D: That's awful! I really wish I was tech savvy so I can tell what's wrong and how to fix it, but I'm a simpleton >.> Hm, could you possibly get in contact with someone, ANYONE, at the university and ask for their opinion? If they can keep their tablets working for years then perhaps they know a solution to them breaking down
SALTORII
7 years ago
I asked last time mine broke and got no useful answers. Even asked if they can fix it
DepravedDark
7 years ago
Damn! Seems the only other solutions are to buy a new tablet or somehow strong-arm the company that made it into repairing it
GreenReaper
7 years ago
Are you sure it's even the hardware? You could try reinstalling the drivers from their website.
SALTORII
7 years ago
yeah i've restarted the drivers completely. i think its that the connector to the usb cable is not fully connected, if i push it in harder it sometimes reacts but not long enough to draw, and wireless without it it works.
GreenReaper
7 years ago
That's quite likely. The cables are the weakest part, being moving and all.
SALTORII
7 years ago
it seems to be the inside of the tablet, not the cables themselves.
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