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PeachClover

A Lesson on Receiving Help

When I first got this computer, I tried to boot it up to discover that I had no display on my computer.  I stayed up all night trying to fix it and had to call the HP service line.  Even though I told the tech where the problems lie he still asked me to check everything.  Eventually, I huffed and said, "Sir, I've been up all night and I've been working with computers for twenty years, I just haven't come across this problem before.  I understand you have to ask me the questions on the list, but could you do me a favor and assume I understand what you are talking about so we can move through this quickly?"  He laughed a little and said alright.  We moved through it, and lastly, he told me to pull the RAM, turn the computer on till it beeped, then reset the RAM, and turn it on again.  That fixed it.  For whatever reason, the computer was looking for a different video card than the one that was built into it, and removing the RAM sent the computer to default settings so that it would check for what was there.  

I tell you this story because it taught me to receive help graciously: that even though I know what I am doing others may know something that I don't.  

Just a moment ago, however, I tried to offer my twenty plus years of computer experience to someone who, during my troubleshooting questions posted this:

[8:30:24 PM] ***: Im getting trained as a IT proffession so I segest you STOP
[8:30:32 PM] ***: Im job is to fix computers
[8:30:46 PM] ***: So I will out brains you in this subject

Well... I guess nowadays one does not need a good grasp of the English language to be "a IT proffession", but even in a fit of anger, if someone is trying to help another the worst one should reply is, "I'm sorry, but I am not willing to accept any help right now."  Maybe this person's computer is completely broken, but after getting a textual slap in the face, if this person's computer is fixable, do you think I would help?

I think Baz Luhrman said it best: "Be careful whose advice you buy, but, be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it’s worth."

As for me, I jump at the opportunity to help a Furry with computer problems, not because I want something for it, not because I want to show off, but because I have seen that computers are the glue that holds Furries together when we are separated.  That is possibly the only noble cause I uphold in this life; please do not belittle it.
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Added: 5 years, 2 months ago
 
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