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A piece of advice for commisioners and artists who do commissions

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If you are an artist, and you do commissions please remember this..

The first rule is to NOT dissapoint your customers... i had that clear from the beggining when i started palcomix, in the couple of cases that i delayed more than a month from the time i promissed for a pic commission (i'm 9 years on the business) ..i always give a compensation, or very good apollogies at least

If you say you will take a month or two or three that's ok, but respect your word..  sadly is very common between artist to delay like this, if you are a customer, you must be careful  when choosing a artist to commission ..looking the art quality is not enought.. there's a golden rule.. As more popular is the artist (mostly have to do with how good he is.. mostly.. not always).. most for sure his "pendent work list" is bigger... and logicaly he will take more time to do your request,  still, that's not something bad if you know in advance what are you going into.

if you accept a commission and then you add new slots for new commissions on top of other people who already paid you first.. that's will not look good... specially if you are delaying it for months (unless you warn them first)..  just imagine how your customer will feel, after wait for months and then discover you are accepting new commissions and worst part, you put them first on your "to do list"...

I heard complains from my friends telling me things like "i commissioned this guy and it piss me off looking him doing works for other persons before me"  "he is your friend, do you think you can talk with him..."

If you are an artist who i commissioned and you thinkin i'm saying this becouse you.. I wish,  but not.. why?.. becouse you aren't the only one who i comissioned and have me waiting for months, hell.. i waited  for whole year for a couple of commissions which at least are already done now.... as i said this is a common practice between irresponsable artists..  most of them are my friends, but man, .. a whole year for a sketch you can do in 20 minutes?... c'mon!.  even if is a full colored one (which should take 6 hours average)... i totally understand you had art block (i'm artist too, i know), i understand you had some family issues, you moved from your home, you was depressed for  a month ..or  two .. or three... your dog died, or the fact you need vacations..  i EVEN understand why you did a picture for fun or art trade before doing the commission ("It's becouse i need to feel relaxed or having fun when doing my work") i understand that, what i don't understand is ... in a whole year...( and a year have 8765 hours )  you didn't had only 6... six damn hours, where you wasn't attacked by your personal problems.  I'm an artist too, actually under lot of stress, i know all that are excuses, there's no explaination for delay a year other than "lack of responsability" or lazyness... and even some deegree "i don't care" ...if you don't like a commission idea or you feel bad doing it..  do not accept it... and in the last case, totally unprofesional but better than having someone waiting for a year, you can always refund the money with an apollogies for the inconvenients you are having on your stormy life.

Again, i'm not saying this becouse someone special.. i reached the point that i think i forgot artists who i commissioned on the past and it was so much time ago that i totally forgot which artists was... lol.

Bbmbbf
Viewed: 305 times
Added: 5 years, 3 months ago
 
PantyGremlin
5 years, 3 months ago
I want to state, I'm totally not gonna wait a whole year to get your commission done. I had a rough few months, and I'm slowly going through my list. I don't even open slots very often if at all, unless I really need to, which at the moment I don't which is why I'm closed. i try not to take to many commissions if I already have a large list, even with some slots still open.

I also tend to close commissions immediately when I get an art block.
bbmbbf
5 years, 3 months ago
* hug *  

you will see the following comments in the next hours of people complaining for the same reasons than me to different artists, this is very common case.. and i wasn't pointing to you specifically my friend... i hope you don't feel offended...   i only wish to remember which artists i did commision a year ago... lol.. i really even forgot about that...  a week ago i was surprised by a pic i found with my character that i commissioned more than a year ago, but was actually done in a month,  i only saw it yesterday becouse the artist totally forgot to let me know (and i was banned from FA) ...lol.
PantyGremlin
5 years, 3 months ago
Well, your commission is actually one of the easy ones. SO best believe you wont have to wait any longer. I was just getting through the tougher ones  and the ones with some really demanding customers.

But yesh, I really want to clear my list so I can set up my commissions better.
bbmbbf
5 years, 3 months ago
that's nice to hear my friend...

take my  advice, avoid customers who are anoyying, or complicated works.. just tell them you don't want to do it or not feel on the mood.. i'm 9 years working on this.. it's better to avoid stressing customers ...there's the other case too, there are customers which i like work with them... i have in my mind a "YES ..I'LL DO IT" answer even before they tell me what to do, heheh.. is matter to know your customers and know what you want to do or not...  you will not dissapoint customers and you will not feel stressed, best part you will know more customers...  remember also the "suply and demand" law... if you have lot of commisioners... perhaps is time to rise the prices :) ..(you will receive more,  or in the worst case you will receive the same but will work less... )
PantyGremlin
5 years, 3 months ago
Ah. =o I tend to attract some really demanding people too.
As far as some commissions like drawing muscular characters, I accept them on the grounds of me trying to learn to draw them.
But yeah, I get you.
bbmbbf
5 years, 3 months ago
heh.... if i was you i will not mix the commission thing with the learning.. of course you can always draw for learning, try new things, but without feeling forced to do it (becouse if you fail on the experimentation you will delay too much time, or worst,  get blocked mentally)
PantyGremlin
5 years, 3 months ago
Ah =v
I guess I could tone it down a bit on newer commissions XD
shadyever
5 years, 3 months ago
i am waiting on 2 commissions, the people are taking a year. I only asked for a simple sketch and it only was a 3 pounds/dollers  I have sent them message every now and then to tell them not to rush it or asked them about it. they don't reply.  I've got a preview of the pictures as a rough sketch and they said they are going to post in within a week or so, with a clearer sketch...I am not going to say who they are as I respect them and their lives.

bbmbbf
5 years, 3 months ago
Yeah.. i like to not push, in fact i never do it.. but some artists really abuse, and that's why i did this journal...
shadyever
5 years, 3 months ago
I agree with you on that, when i started doing commissions for the first time i had this one guy who keep sending me a note asking me about his commission which i reply back saying I dislike people who put pressure on me as I will make the art look like shit aka like a child done it
bbmbbf
5 years, 3 months ago
heh.. perhaps is becouse we are artist too the fact we don't like to push artists.. i know that feeling,  i usually avoid those kind of customers.. mostly i recognize them from the beggining and i always avoid  their commissions... and if by mistake i accepted their commission i do it quickly and then forget their existence (and usually never accept a work from them again)... i'm very specific on my rules when i accept commissions... like the fact i never give sketchs for aproval, or WIP ...they commission me and i give the final result. that's all..  but i tell them in advance how it is...  if the artist is specific on their rules there's no problem to wait a whole year... becouse the customers knows what he is going into...
Lost
5 years, 3 months ago
One of the things that really prevents me from accepting drawing commissions right now is letting the customer down.
bbmbbf
5 years, 3 months ago
That speak good from you as an artist ^^
LabrnMystic
5 years, 3 months ago
Indeed. You are reliant on that. I tried twice, and each time I eventually lost touch and closed down. I always offered refunds if I didn't make it within a month. Its why I try to just keep it requests if possible. Til I can build discipline to not disappoint.
bbmbbf
5 years, 3 months ago
:D  great
Felino
5 years, 3 months ago
It's even worst when you commission someone, they take too long to do it so, you asked them politely for status, and they simply reply in a harsh way
I commissioned a icon some months ago and this happened to me, and i still haven't got it
bbmbbf
5 years, 3 months ago
AN ICON!!!! .. WOAH!!!.. that's pretty lazy artist .. lol... must be a jerk.  ...it's very important to investigate about the artist first...
Chaosfox
5 years, 3 months ago
I think I've mentioned this before, but an Ebay like feedback system on IB or FA would be nice.

bbmbbf
5 years, 3 months ago
That's a nice idea :D heheh..  but i think is not easy like it sounds, it will demand special moderation... in case of trolls.. someone who can investigate if the alegations are truth or not
cashuea
5 years, 3 months ago
i hate when this happens. I remember once when i commissioned a art years ago and it never came. The dude just dissapeared off the net now. Sometimes i would like to call it 'theft' but that may be a tad harsh.

Anyway, not a artist myself but i see this happen too often.
bbmbbf
5 years, 3 months ago
ahh. that's the worst scenario.. actually i heard of many artists dissapearing after accept a bunch of commissions..  i EVEN know artists who came back under different nicknames to avoid old customers asking what they pay for...  
cheetahjab
5 years, 3 months ago
Man I commissioned this BBMBBF guy , I mean... WHILE I was standing right next to him.. and he was all like "Bitch please.. We're gonna get drunk first"  ... and man.. like I waited for ever and ever... then we flew someplace else... and like... looked and ancient ruins.... and then... THEN... I got my commission......... (  lol true story )
bbmbbf
5 years, 3 months ago
hahahah!! ^^  people will believe you.. you know? XD ...(also, i love visit ancient ruins.. heheh :D :D can't wait to going with you to Machu Picchu)
cheetahjab
5 years, 3 months ago
Fine fine.. it was all True except the "Bitch please" part... cause we did go get a few Pisco Sour's...  so technically... that part was true... I miss Peru
RaianOnzika
5 years, 3 months ago
Well, to prevent that kind of trouble, I force my customers to NOT pay before they receive the sketch of their commission. ( it's an evidence for them that I'm working on, and they feel more comfortable )
If they are satisfied by the sketch, they send me the money and wait patiently that I complete their picture ( one or two days usually, cause money prevails ALL ! Rare cases forced me to send the result a week later... )

So, if I suddenly disappear during a short among of time and that I opened a commission slot, the customer CAN NOT yell at me since he didn't pay yet.

That's my way to work and it works great so far :). ( and I don't do commission sketches alone... )
TwoTails
5 years, 3 months ago
Well, sometimes a pic just doesn't want to turn out well. Can try 10 times, blow like a hundred hours total and it never looks right.
But that's why I try to avoid prepayments now.
BlackFlash09
5 years, 3 months ago
Agreed.  I have commissioned and paid <NAME WITHHELD> for an Eddy x Nazz pic back in December, but he has yet to give me an update.  I sent him notes on deviantART, but he hasn't sent me a reply back even though I see he has read my messages.  I got a reply back today when I asked about a new commission for Mother's Day, but he made no mention of my previous commission.

I have commissioned the pairing above before and he had no problem drawing it.  So I commissioned it again.  However, he has left me without any notice since December 2012.  I know stuff comes up, but I wish he would at least send me an update or tell me something.

I know he must have have a lot of commissions because he is a well known hentai/ecchi artist.  But tell me something...

BTW, you probably know me.  We chatted before...
Shadowwalk
5 years, 3 months ago
Sound advice, all around.

I may not have many commissions under my plate still, but so far no complaints as such have come about.

And these above hints should insure that no problems shall ever come about.  ^_^
ThunderFap
5 years, 3 months ago
wise words from pietro =)
Norithics
5 years, 3 months ago
This is exactly why I tell people ahead of time that their commissions may take a while. The way I see it, if I tell you upfront, you can't be surprised later.

Also why I only take payment after sketching.
ScottyKat
5 years, 3 months ago
I know the feeling on waiting for a year or more with an artist.
One is because that person was uber popular.. and the other
just forgot me in the pile of commissions they got. To be fair
when i reminded the 2nd one she said she was sorry alot and
made it a priority.. The other at least has a list of people coming up.
and its huge.
CyberT
5 years, 3 months ago
Mmm... good advice.

Will be thinking on that.
BillyPlats
5 years, 3 months ago
Truer words never spoken, BBMBBF.  I can't draw to save my life, so I'm thankful to those who can to make my visions come to life for a price.
Kyoshinhei
5 years, 3 months ago
I like to get my commissions/trades done ASAP but recently I had couple people waiting for months now but I had good reason. I lost my internet and almost my house but I'm slowly getting back on my feet and should have them finished when ever I can b^.^d
KevinSnowpaw
5 years, 3 months ago
thanks for posting this BBMBBF i've been on the fence about this exact same topic maybe if enough people are verble some of these artist will realize we NOTICE and will get there rear in gear.
kandlin
5 years, 3 months ago
My artwork for commissions is nothing but disappointment; so at least I know what to expect.
CaptRicoSakara
5 years, 3 months ago
I have a confession: I have been irresponsible with my commissions, and for a long time I couldn't understand why I didn't get back to them and get them done sooner. Was it because I was depressed? Or didn't feel ready? Or it really was just lazyiness? It doesn't matter, because earlier today I learned the hard way that no matter what the reason, it no better than an excuse, and I'm paying for it. I had to refund one of my customers who was waiting 7 months, and he and I had a talk about it, and it left me feel pretty damn rotten and upset over what I've done all this time.

And after reading your journal, Pietro, I have to say you hit the nail dead on the head.

I've been irresponsible and stupid. And I need to seriously clean up my act and pay my customers their due.
That is why I'm finally getting my sorry ass in gear and getting these commissions done now. And once I have them done, I'm going to seriously start taking my commissions more serious than ever.

I always though that doing commissions was part of my hobby with drawing. But it's not. It's serious work, and I finally understand that.

I know that the one customer I lost today I know there's nothing I can do for him now than to just do the pic for him out of kindness later. As for the others, I'm lucky that half of them I didn't even ask for the first half of the payments yet, so at least with them, I got no need to refund them. But the others, they're counting on me, and it's about time I got off my high horse and got to work.

I'm sorry I've been irresponsible with my commissions, and I know now I paid a heavy price. And I can't let it get any worse.

Anyways, thank you for posting this, man. This too, really opened my eyes to what I've become, and what I need to do to fix it all.

I just hope that for what it's worth, that I can make it up to everyone I owe.

Thanks.
Bledar
5 years, 3 months ago
" bbmbbf wrote:
i reached the point that i think i forgot artists who i commissioned on the past and it was so much time ago that i totally forgot which artists was... lol.


Maybe in future you could keep a list of all the people who owe YOU commissions. If you forget who owes you commissions it could cost you a lot of money.

Keeping a list of people who commissioned you is a good idea for an artist, but keeping a list of people who owe you commissions is also a good idea.
bbmbbf
5 years, 3 months ago
Yeah.. maybe i should ^^
TheFlyingPendragon
5 years, 3 months ago
You know, that's the smartest thing I've heard anyone say in a while. :3
dahighfield
5 years, 3 months ago
Has anyone thought of posting a "commissioners ToS." That is one thing I am working on And will request any artist I commission to agree to some of the terms before I will commission them.
Talbotlynx
5 years, 3 months ago
I try to stay in constant contact with a customer when I am working on an order and never even talk about collecting any sort of payment until work on their order has begun. I also try to make sure people are aware of factors that eat up my time and may slow things down from what they might expect. Things like my 12 hour work shifts that are helping me dig my way out of debt.

I've had a decent run of customers lately at a pace that isn't so heavy I can't handle, so I've been happy and from what I can tell, my customers are happy with me, since a few have tipped me on top of my payment.
WhoreOMatic
5 years, 3 months ago
I've seen it from both sides.  I sometimes take months to finish a request, but those are all free requests so you get what you pay for.  I've had 30+ requests on my to-do list at times, and despite my simple art style I often take more than 6 hours per drawing.

I did an art trade with one guy about 2 years ago who never gave me anything back.  I reminded him after a while and he gave an excuse that he was too busy to draw.  I feel like I could justifiably be mad, but I'm not really.  I do free requests anyway...I just won't draw that person anything else unless they finish their half of the trade (not that they'd ever actually ask for anything.)
Dakina
5 years, 3 months ago
I hope I'm not one of your more demanding costumers, cause I like to think that I have improved my patience skills.
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