Welcome to Inkbunny...
Allowed ratings
To view member-only content, create an account. ( Hide )
FoxiePanda

WATCHERS! Advice Please!

So let me rant a little and hear another party's opinion.

So back in May, I commissioned a piece of art from a popular artist. (I won't say who since I don't want to cause drama.) Anyways, the pic was finished by the end of June. Needless to say, I wasn't happy with the final product. So I politely asked the artist to make some changes. They said: Sure, it will take like a week. A month later, there was no update. So I message them and ask what's taking so long. They respond with: Oh well the changes you asked for will take a little longer and I'll try to get to it. That's the keyword: try. Well about 2 months later, I message the artist again, only to get no response. So 2 months later, I message them once more and express my irritation. They respond finally and I give them the changes once more. To which they now say one of the changes is way too hard.

So I guess here is my question: Do I have the right to be angry at this point? Should I just keep quiet? I would like to hear other opinions. x3 Any advice?

Thanks, watchers!
Viewed: 107 times
Added: 7 years, 8 months ago
 
CuriousFerret
7 years, 8 months ago
Waiting that long with out an up date after agree to change the pick is unprofessional.  If you can't make it work you should admit it.  Sounds like who ever you commissioned has some issues to work out.

You have every right to be upset.
FoxiePanda
7 years, 8 months ago
Thanks, Curious. It's just so irritating to have this happen. x3
furrywolfnate
7 years, 8 months ago
you have the right to be mad honestly if you pay someone to commission something for you it should be done with in a week to 2 weeks if they have accepted the commission funds. if your commission isn't done by the end of the month you should report them for stolen money or whatever you want to call it, unless the artiest has a really good reason as to why done. there should be at least some progress on your requested commission drawing within the first week of it being commissioned. so yes you have the right to be mad i would to if i paid someone to draw something for me and it never got done
FoxiePanda
7 years, 8 months ago
Well it got done, I just wasn't satisfied with the final product. And it's being completely avoided now.
furrywolfnate
7 years, 8 months ago
woops sorry XD but yes then you should be really upset with it if it wasnt done right and you paid for it, but it depends on how much i mean like a 5$ sketch well cant expect to much but if you paid really good money into it then id expect a decent job of it, soo yes id complain about them to where ever you got it commissioned from ie(furaffanity, inkbunny, etc) about whats going on maybe they can do somthing about it i dunno ^^ sorry
FoxiePanda
7 years, 8 months ago
It was a higher amount. XD No need to be sorry. Just needed advice.
LupineAssassin
7 years, 8 months ago
I can relate, Foxie. I've been waiting close to 3 years for some art to get done....and still waiting. :P
FoxiePanda
7 years, 8 months ago
Yeah x3
JakeSilverwing
7 years, 8 months ago
Well Yes You have the right to be irritated xD You're the consumer. YOU paid for a service that they promised to provide and they haven't come through for you. :p I'm not trying to be rude but ya gotta look at the facts. That's what happened. Either you could just walk away from the entire situation or keep bugging them lol. If you don't speak up people will just walk all over you :<  bai bai :)
FoxiePanda
7 years, 8 months ago
I've voiced my concerns to this artist quite a few times. Sometimes they'll respond, sometimes they won't. It's like a game. XD
JakeSilverwing
7 years, 8 months ago
Blah xD I have a few friends who are like that @_@ it can be frustrating sometimes. Only way it affected me was that it built up a large wall of patience for me.. so I have an extremely high tolerance for stuff like that <3
FoxiePanda
7 years, 8 months ago
You're lucky then!
arkaid
7 years, 8 months ago
This is why I don't ask for money until I've finished. It's hard for most of us to set up a real deadline. Sometimes we get blocked, sometimes we just lose interest in one piece and find it to be a real drag to pick it up again. :P
FoxiePanda
7 years, 8 months ago
That sounds like a good way of doing commissions! Thanks for the comment. =)
Sunkra
7 years, 8 months ago
I would recommend to make a little text explaining the whole ordeal and posting it on the blacklist website with name.
FoxiePanda
7 years, 8 months ago
I've been thinking about doing that!
Scorpiious
7 years, 8 months ago
that would make me murderously irate.. -pops out claws- i'll help if you'd like...
FoxiePanda
7 years, 8 months ago
Heh thanks <3
Scorpiious
7 years, 8 months ago
-hugs- hope you can get it worked out though Foxie..
climon
7 years, 8 months ago
That's the problem with commissions. It's not like buying something at Wally World or Target, you can't take it back and get a refund. You asked the artist to draw something in their style. If it doesn't turn out. That's cake in your face and oh well. Now other artist should NOT have said "sure I will fix it" It's clear they never had any motivation to "fix" it. By asking to fix it, it prolly pissed him off or something. I feel bad for ya, but that's life I guess.
FoxiePanda
7 years, 8 months ago
Well I had seen this artists style quite a lot to have confidence that they would do good, but it didn't turn out that way. And I did not piss this person off. They said it would be no problem at all and not to worry.
Killjoy
7 years, 8 months ago
Since its a 'popular' artist I'll assume you payed the 'popular' price for the pic meaning you have a good chunk of money invested. Because this is a 'popular' artist, any drama you cause will instantly reflect badly against you should the artist in question want to make it into a drama as their fans will ride to their defense. From the artists I've worked with in the past, 'most' will send you a rough sketch to get your feedback and then the line art for feedback before moving further into finishing the pic, thus avoiding the need for changes after the fact. Depending on the media they are working with (most do digital stuff now a days) the changes probably aren't as tough as they say they are but not knowing the media type I can't say (its tougher to change a color on a paper sketch then a digital one of course). I have found that overly long waits for 'popular' artists are common though if that's of any comfort. I've lost track but I think I'm on 7 or 8 years wait now on a 'popular' artist I payed $100+ up front for a simple pic and while they've been cranking out pics and portfolios, they keep telling me this excuse or that health problem. If the changes aren't super important, just get them to do what they can and call it good. If they keep dicking you around on it, inform them you'll be sure to post about it on Artists_Beware which some times can motivate them as most want to keep their names off that site.
FoxiePanda
7 years, 8 months ago
This is good advice! And sorry you're dealing with that type of situation as well.
Dash1
7 years, 8 months ago
I understand you dilemma with having to wait or commission work, getting slow/no reply.  I'm currently dealing with a similar situation (still haven't gotten it even, not even a change).  It is getting very frustrating.  Sadly, it's not the only commission that has taken way longer than it should have.  I'm trying to get all my outstanding commissions resolved so that I can move on with things.  I think this is becoming a bigger problem with artist lately.  They just aren't seeing the responsibility of their work as paid for service.  As a community, I think we need to start holding that responsibility to artist in the public eye if they are not performing their duties as agreed upon.  Just like any business that is poor service, customers should review the work (but clearly and fairly).
FoxiePanda
7 years, 8 months ago
Very nicely put. It's just a shame this kinda thing has to happen.
RokukeShiba
7 years, 8 months ago
It's why I only get commissions from artists I trust :o
FoxiePanda
7 years, 8 months ago
Well this artist had enough of a rep for me to put my trust in them. x3
RokukeShiba
7 years, 8 months ago
i don't just do Rep cutie :P
Shokuji
7 years, 8 months ago
How much money is 'on the table'? How long did they actually work on it in total? Would it be fair to ask for partial or full refund (in your opinion)? Those are the kinds of things I'd need to know to make a thoughtful recommendation.

In the end, I'd just leave it in the artists hands but make sure they understand that you're not going to be quiet about the experience you've had and that could result in less business for them. But really it all comes down to what you two agreed on before the commission was taken and money exchanged hands.
FoxiePanda
7 years, 8 months ago
It was about $60 and took about a month to finish. As for a refund, I would like one, considering I've been thrown around, per se.
mattward12
7 years, 8 months ago
Its a personal choice you can be angry or you can be happy but in the end there's only two outcomes
FoxiePanda
7 years, 8 months ago
Ain't that the truth XD
mattward12
7 years, 7 months ago
LAWL ikr im so deep yeah i love my self.....
oh dont forget matt loves you to cause your sexy awsome
Wolfblade
7 years, 8 months ago
*reads the responses*

Yikes.... o.o

I'd have to see the pic and hear the changes you asked for before I could say whether they're too much or not.

However, this would be why most artists give sketch for approval before moving to completed work. Handing someone a finished pic without giving them the early-stage chance to make corrections is just asking for trouble. Bad move on his part.
FoxiePanda
7 years, 8 months ago
Yeah. x3

And I will e-mail you the picture right after I finish typing this. I would like to hear your opinion, Blade.

If only he had given me a sketch, I probably would not be in this boat. It's a pain.
VashDragon
7 years, 8 months ago
This is probly the key reason i dont actively take commissions, as i generally behave in this way.  But any time i have taken commissions in the past its been for insignificantly low prices, or i let them doc the price accordingly as i generally dont take payment before.

But it really depends on the artists, picture, and changes in question.  For example, even minor changes to the linework after the image has already been colored, is fucking hard as hell to do, depending on style.  If its stuff thats easy to change, the artist was just being lazy.  He probably needed more poking to get him to do it.
FoxiePanda
7 years, 8 months ago
Thanks for your comment!
Kinshuka
7 years, 8 months ago
You paid, you waited, you have every right to be annoyed. I would be too if I paid for something. A request/freebie is one thing (Hell, I'm still waiting for two freebies from two popular artists, but since their freebies I havent bugged much about them), but a paid commission is another. Thats why when I open myself up for commissions, I only say the product is final when the COMMISSIONER likes it and doesnt want anything changed. My art may not be the best, but damnit, I want the people paying me to be happy!
FoxiePanda
7 years, 8 months ago
Thanks, Kinshy. That's good of you.
Teko
7 years, 8 months ago
The standard for most commissioned art is one or two rounds of changes included in the purchase price. You're the client, and as such, it's your art. If you're not getting the art you paid for, then you deserve a full refund. Simple.
FoxiePanda
7 years, 8 months ago
I'm sure they would be thrilled to hear that. It's true though!
Jayfox
7 years, 8 months ago
you paid for a picture, in my opinion they should have kept you updated with the progress of the pic to start with so that you could make any changes along the way
FoxiePanda
7 years, 8 months ago
That would have been best.
Spuug
7 years, 8 months ago
I would side with the artist.   The picture was finished in June, and you got your drawing.  The artist has fulfilled his part of the commission.  Commissions don't come with a guarantee of satisfaction.  If you don't like it, don't commission that artist again.  At this point it's too late to ask for changes, and you're just being a nuisance to the artist.

FoxiePanda
7 years, 8 months ago
So it was okay for him to say that the changes wouldn't be a problem and he would have it done in a week? Let this happen to you and we'll see how you feel then.
New Comment:
Move reply box to top
Log in or create an account to comment.