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TwoTails

Ok, what exactly are you trying to change IB?

Been a large amount of off & on glitches here in the last week or so.

~new submissions & messages was blank for a little while, after the server update (sorta expected.)
~new submission & message counter notices weren't working for a week, despite clearing cookies & restarting.
~seems to now but I noticed some peoples new things not showing up in them.
~browsing each gallery page momentarily stalls the browser & temporarily uses up about 500MB of system memory, occasionally crashing it while loading other web pages load too.
(possibly due to that I cant update any browsers anymore, but increasing amount of websites cause nasty memory leaks now, especially expanding page sites like tumblr, twitter, etc. but they didn't before)
~appears to be new panes attempting to insert & open when I do things, so far only a suggested pics window opens after awhile.

Has me a tad concerned since I don't recall this site having many simultaneous bugs, and also it's getting to the point I can no longer browse many sites due to whatever new web programming sites use lately.

Though if I could make a suggestion, it would be nice if the text entry window (especially for journals) used the same font & formatting as the resulting post, attempting to neatly align text tends to get broken by the smaller outputted font.
Also the spaces, tabbing, & indenting tends to get randomly ignored or changed.
Viewed: 190 times
Added: 6 years, 6 months ago
 
ManaAraxis
6 years, 6 months ago
Did you try sending in a support ticket instead of making a journal about your concerns?
TwoTails
6 years, 6 months ago
I'm not sure if it's the browser contributing, the journal is for consensus to see how many others might have noticed similar issues first, I thought it would be obvious.
JinxMcKenzie
6 years, 6 months ago
What you don't like the new features? =o
TwoTails
6 years, 6 months ago
I said nothing about hating new features here (yet), I'm concerned over multiple glitches that impeded use the site lately.
Weiss
6 years, 6 months ago
The only new thing i noticed is that everytime you fav a submission, under it you get some suggestions to similar stuff but that was about it.  I didn't get any of the glitches that most people are complaining of BUT i did notice the site has been running unbelievably slow for me
GreenReaper
6 years, 6 months ago
It was slow until last night due to excessive logging, and now it is slow because of increased database traffic due in part to the recommendations. The latter is something we hope to fix tonight or tomorrow; it worked reasonably under testing, but having everyone click +fav at once is another matter.
Weiss
6 years, 6 months ago
Well that explains it. One other thing i noticed just now actually is about member search. Like i type in the first part of the name i want to search and it shows that lil window with all the names that have that bit i typed in right? Well clicking any of them returns me to the main page but with a # in the link
GreenReaper
6 years, 6 months ago
Thanks for letting me know. There are a class of errors of that kind which I have been fixing due to a change in use of <base>, but I was not aware of that specific issue.
Liquidhalo231
6 years, 6 months ago
I noticed that when I click the next button on a gallery (of 5 pages) it goes to page 1
Salmy
6 years, 6 months ago
Mind to link where? : o
Liquidhalo231
6 years, 6 months ago
Salmy
6 years, 6 months ago
Maybe that had to do with last week's issues. I just tried that and I can navigate fine. Try clearing up your browser's cache just in case!
Salmy
6 years, 6 months ago
A week ago we moved to a brand new server, with a lot of new updated software (new debian version, new php version). That itself brought a lot of issues that we've been fixing here and there over these past days.

Today we've pushed the newest version of IB itself, bringing suggestions, more url-friendly links, and also noticed the bugs with the counters and other new ones due to other minor, but very important changes that affected more things than we thought they would.

We're working on fixing the bugs as they're found. Every update comes with them, but we'll hopefully be able to have them all fixed in the next days :)
TwoTails
6 years, 6 months ago
Okay, thanks :3
Nice to know it's a known issue being worked on since otherwise it would be some issue affecting only a few people like me, meaning we'd left in the dirt like how most of the twitter videos refuse to run for me (seems to be a somewhat common problem involving an odd use of a crosssite playlist system they never fixed).
Floofy
6 years, 6 months ago
Speaking of suggestions, is there anyway to turn that off in the settings yet?
Salmy
6 years, 6 months ago
It's ready to go :) suggestions are currently disabled until we finish updating the hardware, then we'll give them another try, and push the latest updates that include the ability to turn fav/user suggestions off.
Makogrey
6 years, 6 months ago
I am still getting the 502 bad gateway and I am using my cellphone
Tweaker
6 years, 6 months ago
The biggest thing I noticed is how much the place has been chugging ever since the server change. It's pretty disappointing. I know it's not on my end, either--same results on two different devices with two different internet connections.
GreenReaper
6 years, 6 months ago
It's entirely due to storage activity, which we had only just got a handle on before today's software upgrade. I'm confident that it will improve again once the recommendations queries are optimized.
TwoTails
6 years, 6 months ago
If bandwidth & storage capacity is starting to become a problem, and you don't want to resort to harsh filesize limits, I'd might suggest politely asking people to use MP4 or flash instead of bulky GIFs (or maybe an option to later have it automatically converted, but keep the gif versions in cases like phones that cant run the video, also since some gifs are used for special timing & looping effects)
and use JPG for large noisy images instead of PNG, in both cases I noticed they tend to be insanely huge file sizes.
Like I've seen PNGs exceeding like 25MB, GIFs pushing 100MB, etc. when the same as jpg or mp4 use 1/10 or less at no worse quality.
GreenReaper
6 years, 6 months ago
All file sizes are limited to 36MB. Of course, that's still a lot - but like our support for 4/8K images, it's a competitive advantage which we don't really want to give up. Most people don't go that high that often - and for images, you can load the screen-sized images first, which are limited to 920px wide (doesn't help much with large GIF, I know).

Today's issue is not so much the size of media files - they're big, but new ones only come so fast, and distributing them via our cache network makes the load manageable - but relating to the use of the database. As Salmy notes, there have been many changes, and while we have double the RAM and disk space on the new server, we still have to do things efficiently.
TwoTails
6 years, 6 months ago
Browser always chokes - especially on any pages containing flash or html5 videos that try & often fail to run (again, twitter & tumblr & stuff) so I can't really tell if IB is running any slower for me. Aside from the unresponsive stallouts, IB pages otherwise seem to load almost immediately for me.
GreenReaper
6 years, 6 months ago
If your browser is using too much memory when loading galleries or browsing, you might try disabling prefetch. How you do this is specific to the browser, but here's some links for Chrome and IE - Firefox has network.preload in about:config. I don't think much has changed with that system since last year, though.

There was an issue with notifications appearing (and also with erasing them today); those should be solved.
TwoTails
6 years, 6 months ago
Thanks, I'll try that later. But I'm not hoping for the best since FF seems to like ignoring my custom settings.
Ouch, IE has been unusable for years, I hated that some program updates would try to open that and it does nothing but stall for minutes while trying to load anything.
Chrome refuses to install, I'm stuck with Firefox .. v46 i think. They all seem to require some CPU & GPU features I don't have now.
Though I've seen some of the same probs on the new PC and others mention stuff like tumblr crashing their new powerful machines.
GreenReaper
6 years, 6 months ago
Yes, Firefox does have a habit of dropping video support when it has to work around browser bugs. The latest you may be able to use on XP is Firefox 52 ESR (still supported until next year).
Don't mind the "enterprise" thing, it works for regular users as well, and has e.g. Flash available.
nakiekitsunepuppy
6 years, 6 months ago
There is also Chromium, the open source version of Chrome, which is worth a try to install.
GreenReaper
6 years, 6 months ago
Sadly they are so tightly bound to Chrome that they switched straight away.
Even Firefox did so - they used the same testing framework, which dropped support for XP.
Quite frustrating because they'd lumped Vista in with XP, not 7, which wasn't right at all IMO.
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