The store I used to manage was closed by corporate (due to extremely high rent for our space and a lack of traffic to support it) and due to not being able to transfer (see: not able to afford a cross country move) I accepted what I hope is going to be a temporary position at a different retailer.
Holy shit this entire store and its staff are nothing but a shit show. I’m so used to working in a well oiled store with a reliable staff that respects each other and this place is just. Holy shit.
No one can come to work on time, the store manager included. Which is apparently just okay because that's how things are here. One of the girls is so painfully homophobic/transphobic/racist/etc that I want to throat punch her. Apparently she 'looks at me completely different' because I'm openly bi and have had relations with other ladies. The store manager is (from what it sounds like to me) an alcoholic and constantly hung over. In the month I've been here, she's called out twice because she was too drunk to open the store (she's 50). The entire store staff is basically a gossip ring of 'he said she said'. Due to my being new to the team, despite being the immediate manager under the store manager, none of these girls will dare listen to me and have actually complained to the store manager about me telling them to do things and expecting them to get done. God forbid I tell you to talk to customers or do shipment instead of snapchatting. One of them went as far as to complain to her about me being 'mean' because I asked why something that should have gotten done didn't and also because I told her to take her lunch so she got one before I went home.
Having had to step down from my previous job as store manager to take this one as assistant manager, it’s apparently not within my right to question anything the store manager does. These things include: why can no one come to work on time? Why is no one punished for constantly calling out/being late? How come we don’t actually build the displays according to the company planogram? Why is it my fault for not texting you the night before to remind you (who’s worked there 2 years) that we go to the bank on Friday because you came in too late to go and get back in time to open? How come when you ask me to do something, and I do it, I constantly find myself being picked at for doing that thing and not helping customers even though there are four associates in the store and why is it okay for you to work on a project and not want to be bothered, but I can't do the same?
But my biggest questions? Why is everything I do constantly wrong even when I’m doing it exactly how you trained me to do it? Why am I the one expected to pick up all the extra hours from people calling out and the slack of the rest of the team? Excuse the fuck out of me for wanting to work my 40 and not a bunch of open-closes and overtime because you have an unreliable staff. It's not like I go to school on top of work or have a life or anything
The thing is, I’m totally okay with not being the highest manager, but I expect to be respected by the store manager and the team. It’s not like I’m coming in as a new, nervous manager. I know what I’m doing. It’s your team that’s broken, not me.
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6 years, 9 months ago
04 Jul 2017 07:51 CEST
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