I am getting a error message and CD-ROMs are now no longer listed in hardware profile under my computer.
This is the error message that I am getting "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
this is what I have done so far,
1) removed both CD-ROMs from hardware profile in device manager and restarted computer still have the same error message.
2) running complete antivirus scan have no viruses on my computer?
3) downloaded and used driver update software, all drivers are up to date.
4) downloaded and used it Registry Optimizer, registry is clean and up to date.
If anyone else has any ideas or has fixed this problem please let me know how.
I have also looked online and follow steps that I have found their still have no CD-ROM.
My CD-ROMs are visible in CMOS and I do have the latest boss installed in CMOS.
My operating system is Windows 7 running service pack one, I have four gigs of memory but am running windows 7 32-bit so it only sees three gigs of memory, processor is a AMD Avalon 64 X2 3800+ AM2 clocked at 2100MHz
please help oh the CD-ROMs that I have installed are
HP DVD +-R rewritable with light scribe 1270d
JLMS XJ-HD 166S
I have also posted this and FA but the more posts the more help
7 years, 2 months ago
17 Nov 2011 18:43 CET